Delivery & Payment
Delivery in Russia
- The website delivers the goods by the Boxberry service.
- The cost of delivery depends on the weight, dimensions of the parcel and the delivery region and is calculated automatically while making a purchase.
- The Seller will make every effort to comply with the delivery dates indicated on the Website, however, delays in delivery are possible due to unforeseen circumstances that occurred through no fault of the Seller.
- When transferring the Order, the Customer must check the appearance and packaging of the Order, the number of Goods in the Order, completeness, assortment. The Seller is considered to have fulfilled his obligation to transfer the Goods at the time of issuing the cash receipt to the Customer, including online. By accepting the Product, the Customer confirms that he has no complaints about the quantity and quality of the Product and is familiar with its consumer properties. The risk of accidental loss or accidental damage to the Goods passes to the Customer from the moment the Goods are handed over to him and the cash receipt is issued.
- For the convenience of resolving disputes with the delivery service, the Buyer, upon receipt of the cargo, undertakes to immediately inspect it for integrity in the presence of a delivery employee. If damage to the cargo is detected during transfer, it is necessary to fill out an Act with a description of defects or damages, specify the date of receipt of the cargo, give it to an employee and duplicate it to the Site’s mail support@noba.studio.
- You agree that if it is impossible to transfer the goods to you due to your fault, including your violation of the period during which you are obliged to pick up the goods, the Seller considers this fact as your refusal of the goods. In this case, the product is returned to the Site, and the order is considered canceled.
- In case of your refusal of the goods, as well as in case of absence of the goods ordered by you, the prepayment for the goods transferred to the Site, with the exception of the costs of the Site for the delivery of the goods, will be returned to you no later than 10 calendar days.
- In case of non-delivery of the Order, the Seller reimburses the Customer for the cost of the Order and delivery prepaid by the Customer after receiving confirmation of the loss of the Order from the Delivery Service.
- The delivery time and cost are calculated individually when placing an order and depend on the delivery address.
- After placing your order, our manager will contact you at the email address you provided, calculate the cost of international delivery and send a link to pay for the goods and delivery
- Please note that taxes and duties are not included in the cost of international shipping. This means that your shipping costs may be increased.
Payment
- You can purchase goods on the Site by paying for it in the following ways: with a Mastercard, Maestro, Visa, МИР, UnionPay bank cards.
- You hereby agree that the payment method you have chosen cannot be changed from the moment you place an order on the Site.
- You hereby agree that confirmation of an order paid by a Mastercard, Maestro, Visa, МИР, UnionPay bank card occurs only after confirmation of the debiting of funds to pay for the order.
- You confirm that payment for the order with a Mastercard, Maestro, Visa, МИР, UnionPay bank card must be made within one calendar day from the moment it is placed on the Site.
- You agree that in case of non-payment of the order after the expiration of the specified period, the order may be canceled.
- The Seller generates and sends 1 full payment receipt to the e-mail specified by the Buyer.
E-mail: support@noba.studio
